药事新闻
国外药闻
国内药闻
省内药闻
会议动态
十周年庆典
关键字:
搜索栏目:
 首页 >> 药事新闻 >> 国内药闻
如何解决医患矛盾
作者: 时间:2012-04-20 点击:722 来源:中国医药报
<P style="WORD-SPACING: 0px; FONT: 14px Simsun; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BACKGROUND-COLOR: rgb(247,250,255); orphans: 2; widows: 2; webkit-text-size-adjust: auto; webkit-text-stroke-width: 0px">  舒立:公立医院改革滞后,导致新的医患信任关系无法建立;社会管理体制改革滞后,缺乏可信任的患者及医生权益维护组织;行政管理和司法体制改革滞后,缺乏受双方信任的仲裁机构和权威、有效率的司法机制。重建医患信任,当从改革始。</P> <P style="WORD-SPACING: 0px; FONT: 14px Simsun; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BACKGROUND-COLOR: rgb(247,250,255); orphans: 2; widows: 2; webkit-text-size-adjust: auto; webkit-text-stroke-width: 0px">  </P> <P style="WORD-SPACING: 0px; FONT: 14px Simsun; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BACKGROUND-COLOR: rgb(247,250,255); orphans: 2; widows: 2; webkit-text-size-adjust: auto; webkit-text-stroke-width: 0px">  </P> <P style="WORD-SPACING: 0px; FONT: 14px Simsun; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BACKGROUND-COLOR: rgb(247,250,255); orphans: 2; widows: 2; webkit-text-size-adjust: auto; webkit-text-stroke-width: 0px">  医生哥波子:医疗制度存在的种种弊病,已经到了非整治不可的地步了。如果把制度问题一股脑地让医生来承担,显然是不公正的。营造和谐的医患关系在于建立可靠有效的保障制度,让公立医院公益性回归,让医护人员尊严回归,让尊重生命的价值观回归,尤其是政策的伦理性的回归,很有意义。</P> <P style="WORD-SPACING: 0px; FONT: 14px Simsun; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BACKGROUND-COLOR: rgb(247,250,255); orphans: 2; widows: 2; webkit-text-size-adjust: auto; webkit-text-stroke-width: 0px">  </P> <P style="WORD-SPACING: 0px; FONT: 14px Simsun; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BACKGROUND-COLOR: rgb(247,250,255); orphans: 2; widows: 2; webkit-text-size-adjust: auto; webkit-text-stroke-width: 0px">  </P> <P style="WORD-SPACING: 0px; FONT: 14px Simsun; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BACKGROUND-COLOR: rgb(247,250,255); orphans: 2; widows: 2; webkit-text-size-adjust: auto; webkit-text-stroke-width: 0px">  阿杰仔:医患纠纷的存在,原因很复杂,最主要的是信息的不对称。患者对病情的严重性、治愈的可能性、费用的合理性等有知情权,但其专业性太强,一旦患者认知出现偏差,医生又解释得不清楚,即容易产生医患矛盾。因此,医院应加强疾病知识教育,耐心向患者及其家属传递相关信息,以防患于未然。当然,对于“医闹”,有关部门应采取有效措施,确保医务人员的人身安全。</P> <P style="WORD-SPACING: 0px; FONT: 14px Simsun; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BACKGROUND-COLOR: rgb(247,250,255); orphans: 2; widows: 2; webkit-text-size-adjust: auto; webkit-text-stroke-width: 0px">  </P> <P style="WORD-SPACING: 0px; FONT: 14px Simsun; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BACKGROUND-COLOR: rgb(247,250,255); orphans: 2; widows: 2; webkit-text-size-adjust: auto; webkit-text-stroke-width: 0px">  </P> <P style="WORD-SPACING: 0px; FONT: 14px Simsun; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BACKGROUND-COLOR: rgb(247,250,255); orphans: 2; widows: 2; webkit-text-size-adjust: auto; webkit-text-stroke-width: 0px">  魏文彪:当前缺乏公正的医疗纠纷调解机制,从而导致部分患者在维权无望的情形下采取过激手段。根本上还是要通过建立第三方调解机制等举措,进一步健全与完善医疗事故鉴定制度,同时通过加快公立医院体制改革,尽快破除当前的“以药补医”机制及其诱发的种种乱象,如此才会真正有利于消除当前引发医患纠纷与矛盾的体制性诱因。</P> <P style="WORD-SPACING: 0px; FONT: 14px Simsun; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BACKGROUND-COLOR: rgb(247,250,255); orphans: 2; widows: 2; webkit-text-size-adjust: auto; webkit-text-stroke-width: 0px">  </P> <P style="WORD-SPACING: 0px; FONT: 14px Simsun; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BACKGROUND-COLOR: rgb(247,250,255); orphans: 2; widows: 2; webkit-text-size-adjust: auto; webkit-text-stroke-width: 0px">  </P> <P style="WORD-SPACING: 0px; FONT: 14px Simsun; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BACKGROUND-COLOR: rgb(247,250,255); orphans: 2; widows: 2; webkit-text-size-adjust: auto; webkit-text-stroke-width: 0px">  wittgen:不管是门诊,还是住院,现在在医患之间全部变成了一次性关系,而医患关系本应该是一种长期关系,它不仅仅需要医术,更多的是交流、了解和关爱。</P> <P style="WORD-SPACING: 0px; FONT: 14px Simsun; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BACKGROUND-COLOR: rgb(247,250,255); orphans: 2; widows: 2; webkit-text-size-adjust: auto; webkit-text-stroke-width: 0px">  </P> <P style="WORD-SPACING: 0px; FONT: 14px Simsun; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BACKGROUND-COLOR: rgb(247,250,255); orphans: 2; widows: 2; webkit-text-size-adjust: auto; webkit-text-stroke-width: 0px">  </P> <P style="WORD-SPACING: 0px; FONT: 14px Simsun; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BACKGROUND-COLOR: rgb(247,250,255); orphans: 2; widows: 2; webkit-text-size-adjust: auto; webkit-text-stroke-width: 0px">  老树昏鸦:医患矛盾的根源在“以药补医”的制度上。所以,建立合理的医生收入制度,疏导药品流通体制,是必须的。</P> <P style="WORD-SPACING: 0px; FONT: 14px Simsun; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BACKGROUND-COLOR: rgb(247,250,255); orphans: 2; widows: 2; webkit-text-size-adjust: auto; webkit-text-stroke-width: 0px">  </P> <P style="WORD-SPACING: 0px; FONT: 14px Simsun; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BACKGROUND-COLOR: rgb(247,250,255); orphans: 2; widows: 2; webkit-text-size-adjust: auto; webkit-text-stroke-width: 0px">  </P> <P style="WORD-SPACING: 0px; FONT: 14px Simsun; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BACKGROUND-COLOR: rgb(247,250,255); orphans: 2; widows: 2; webkit-text-size-adjust: auto; webkit-text-stroke-width: 0px">  天下无双:我相信很多医生的医德是高尚的。要用健康的心态看待医患关系,毕竟“医者父母心”。</P> <P style="WORD-SPACING: 0px; FONT: 14px Simsun; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BACKGROUND-COLOR: rgb(247,250,255); orphans: 2; widows: 2; webkit-text-size-adjust: auto; webkit-text-stroke-width: 0px">  </P> <P style="WORD-SPACING: 0px; FONT: 14px Simsun; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BACKGROUND-COLOR: rgb(247,250,255); orphans: 2; widows: 2; webkit-text-size-adjust: auto; webkit-text-stroke-width: 0px">  </P> <P style="WORD-SPACING: 0px; FONT: 14px Simsun; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BACKGROUND-COLOR: rgb(247,250,255); orphans: 2; widows: 2; webkit-text-size-adjust: auto; webkit-text-stroke-width: 0px">  小医:作为医院和医生,面对医院里不断发生的医患冲突,防范意识真的需要加强了:第一,要注意辨别可能会出现偏激或伤害别人的人;第二,一旦危险出现以后,要有保护措施,避免受到伤害。</P> <P style="WORD-SPACING: 0px; FONT: 14px Simsun; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BACKGROUND-COLOR: rgb(247,250,255); orphans: 2; widows: 2; webkit-text-size-adjust: auto; webkit-text-stroke-width: 0px">  </P> <P style="WORD-SPACING: 0px; FONT: 14px Simsun; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BACKGROUND-COLOR: rgb(247,250,255); orphans: 2; widows: 2; webkit-text-size-adjust: auto; webkit-text-stroke-width: 0px">  </P> <P style="WORD-SPACING: 0px; FONT: 14px Simsun; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BACKGROUND-COLOR: rgb(247,250,255); orphans: 2; widows: 2; webkit-text-size-adjust: auto; webkit-text-stroke-width: 0px">  刘宏宇:成为一名好医生有三个基本条件:医德好、医疗技术强、好的沟通本领。医德决定着整个医疗行为的过程;一个好的医生最高境界就是最大限度地提高病人的生存质量,这里面包括医生所掌握的技术和医疗资源;沟通要考虑到患者的社会背景、需求,与其交流整个医疗行为,这些非常重要。</P> <P style="WORD-SPACING: 0px; FONT: 14px Simsun; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BACKGROUND-COLOR: rgb(247,250,255); orphans: 2; widows: 2; webkit-text-size-adjust: auto; webkit-text-stroke-width: 0px">  </P> <P style="WORD-SPACING: 0px; FONT: 14px Simsun; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BACKGROUND-COLOR: rgb(247,250,255); orphans: 2; widows: 2; webkit-text-size-adjust: auto; webkit-text-stroke-width: 0px">  </P> <P style="WORD-SPACING: 0px; FONT: 14px Simsun; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BACKGROUND-COLOR: rgb(247,250,255); orphans: 2; widows: 2; webkit-text-size-adjust: auto; webkit-text-stroke-width: 0px">  帅帅:医患矛盾在当今社会中已经具有普遍性。今天的医患矛盾已不局限于原有的意义,而成为信仰缺失、诚信缺失等诸多社会问题的集中爆发点。因此,解决医患矛盾需要社会共同努力。</P> <P style="WORD-SPACING: 0px; FONT: 14px Simsun; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BACKGROUND-COLOR: rgb(247,250,255); orphans: 2; widows: 2; webkit-text-size-adjust: auto; webkit-text-stroke-width: 0px">  </P> <P style="WORD-SPACING: 0px; FONT: 14px Simsun; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BACKGROUND-COLOR: rgb(247,250,255); orphans: 2; widows: 2; webkit-text-size-adjust: auto; webkit-text-stroke-width: 0px">  </P> <P style="WORD-SPACING: 0px; FONT: 14px Simsun; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BACKGROUND-COLOR: rgb(247,250,255); orphans: 2; widows: 2; webkit-text-size-adjust: auto; webkit-text-stroke-width: 0px">  39:屡见不鲜的医患矛盾,可能是时代背景下很多因素共同作用的结果,因此,解决医患矛盾就要树立高尚的医德、回归医院的公益性、向公众普及医学常识、加大政府对医疗的投入和监管、倡导媒体多做正面报道等。</P> <P style="WORD-SPACING: 0px; FONT: 14px Simsun; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BACKGROUND-COLOR: rgb(247,250,255); orphans: 2; widows: 2; webkit-text-size-adjust: auto; webkit-text-stroke-width: 0px">  </P> <P style="WORD-SPACING: 0px; FONT: 14px Simsun; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BACKGROUND-COLOR: rgb(247,250,255); orphans: 2; widows: 2; webkit-text-size-adjust: auto; webkit-text-stroke-width: 0px">  </P> <P style="WORD-SPACING: 0px; FONT: 14px Simsun; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BACKGROUND-COLOR: rgb(247,250,255); orphans: 2; widows: 2; webkit-text-size-adjust: auto; webkit-text-stroke-width: 0px">  瑶瑶:正如口舌生疮往往是身体内部失衡所致而并非单纯的口腔疾病一样,医患矛盾也非单纯医疗界的事情。贫富差距悬殊、腐败等社会矛盾不断产生,医患矛盾事件只是社会矛盾的一个窗口,需要综合治理。</P>
返回>>>
浙江省医院药事管理质控中心网 版权所有@2008 All Right Reserved。 浙江省医院药事管理质控中心主办
地址:杭州市庆春路79号(310003)        Email:zhejiangyszk@163.com
建议浏览器IE6.0+ 分辨率:1024*768以上